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Old 04-28-2009, 09:29 PM   #1
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comp crashed troubles reloading vista.
So my brand new laptop crashed about 20 days after I got it and gateway sent me all 6 of the recovery discs. The only problem is that it only let me load 4 of the 6. My computer starts up fine with jsut the 4 discs loaded and I can use the internet and watch movies and all of that good stuff. But I cannot download new themes because it says I need some windows xp or higher....which I have. And the manual/auto dimming feature on my comp isnt working either.

Any suggestions on how to get the other 2 discs to load properly?
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Old 04-28-2009, 10:56 PM   #2
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yuck, this is why i hate recovery discs.

are you sure that all of the drivers are installed properly? what are the discs labeled? and why are there 6 of them!?
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Old 04-28-2009, 11:52 PM   #3
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that is the weird thing, the discs are labeled exactly the same except they all say... 1/3, 2/3, 3/3, 1/2, 2/2, and then the last one isnt labeled.

i HAVE NO IDEA IF THE DRIVERS ARE INSTALLED PORPERLY...I ASSSUME I AM MISSING QUITE A FEW SEEING AS HOW I NEVER INSTALLED 2 OF THE DISCS AND IT WONT LET ME.
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Old 04-29-2009, 12:05 AM   #4
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Gateway does what IBM used to. You have 6 disks to make sure that you can load the OS, drivers and then their bloatware BS that they include with every f-in PC.
Are you starting the computer with the disk inside and just keep on switching them as you go?
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Old 04-29-2009, 01:14 AM   #5
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yes that is what i did for the first 4 discs. but then my comp booted all the way up by it self and i still had 2 discs left to upload....
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Old 04-29-2009, 07:42 AM   #6
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DId you try putting the discs in and running them?
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Old 04-29-2009, 10:25 AM   #7
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hahaha yes I did try putting the discs in but they would not run. It would allow me to open them in my computer and view the files but it would not autoplay or have a .exe file or anything to get them to load.
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Old 04-29-2009, 12:27 PM   #8
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Sounds like it is time to format and reinstall. Why in the world have you not returned the damn thing yet? It crashed within 30 days of purchace, that is not a good start brother.
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Old 04-29-2009, 01:56 PM   #9
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I ordered it off the internet and when i called they told me it sounded like a software problem so they sent me the software. Heck my POS dell that is over 10 years old has never crashed not once.
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Old 04-30-2009, 03:09 PM   #10
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Whats the model number?
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Old 04-30-2009, 11:17 PM   #11
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sounds like a format and reinstall to me.. im sure someone could send you a disc
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Old 05-01-2009, 12:31 AM   #12
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I have a vista ultimate 32 bit, I can reinstall it on your lappy, but we will need all the drivers... Ultimately we can try to just do repair... but I like format and fresh install better
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